Submitting applications for EU funding for farmers

Digital transformation in Public Administration

the Problem

  • Processing 2 million EU fund applications strains resources, tech, and manpower. Each application requires meticulous scrutiny for compliance, eligibility, and financial evaluation. Managing communication, ensuring transparency, and meeting tight EU deadlines add complexity. Success demands meticulous planning, effective coordination, and strategic resource deployment.

KPI Before

  • 0 applications able to process

The implemented Solution

  • The introduction of the IBM BPM (Business Process Management) system greatly aided in processing 2 million EU fund applications. It provided automation capabilities that reduced manual effort and expedited repetitive tasks. Workflow management features ensured efficient routing of applications, minimizing bottlenecks. The system's analytics identified process inefficiencies, enabling continuous improvement. Integration with communication channels enhanced transparency and applicant interaction. Overall, IBM BPM enhanced efficiency, accuracy, and transparency, facilitating smoother handling of the immense workload.

KPI After

  • 2 million applications processed

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